Privacy Policy
How ShopStack handles your data.
This policy covers the ShopStack app Restock & Price Drop Alerts. We respect shopper privacy and only use data to deliver the functionality you enable.
1) Who we are
- The "Restock & Price Drop Alerts" app is provided by ShopStack ("we", "us", "our").
- Contact: info@magemen.com, [postal address].
2) What we do
- The app lets shoppers subscribe to back-in-stock and price-drop notifications on your Shopify store and sends those emails when conditions are met.
3) Information we collect
- Shopper-provided: email address (and optionally name/target price) submitted via the widget.
- Store data (from Shopify APIs): product and variant info, inventory levels, prices, shop domain, and app settings.
- Technical: log data for error/debugging (timestamps, request IDs, non-PII diagnostics). We do not track shopper browsing behavior beyond the notification submission.
4) How we use it
- Store shopper requests, match them to product/variant changes, and send the corresponding notification emails.
- Maintain and improve the service, security, and fraud prevention.
- Provide support to the merchant.
5) Sharing
- Email delivery: sent via your configured email/SMS provider (e.g., MailerSend/SMTP). Recipient emails are shared only as needed to send notifications.
- Infrastructure: trusted sub-processors for hosting, storage, and monitoring (e.g., cloud hosting/logging). We do not sell shopper data.
6) Retention
- Subscriber entries are retained while the merchant keeps them or until deleted in the app/exported and removed.
- Merchants can delete individual or all records; we delete logs on a rolling basis.
7) Your choices
- Shoppers: every notification email includes an unsubscribe link; you can request deletion by contacting the merchant or info@magemen.com.
- Merchants: you can delete subscriber records in the app and uninstall to stop further collection.
8) Security
- We use industry-standard safeguards (encryption in transit, access controls, least-privilege credentials). No method is 100% secure.
9) International transfers
- Data may be processed in the country of our hosting/sub-processors. We rely on appropriate safeguards where required.
10) Children
- Not directed to children under 16; we do not knowingly collect their data.
11) Changes
- We may update this policy and will post the “Last updated” date. Material changes will be communicated where required.
12) Contact
- Questions or data requests: info@magemen.com. Merchants may need to help verify and fulfill shopper requests.
Questions or requests
For privacy questions, data access, or deletion requests, email info@magemen.com. Please include your Shopify store URL so we can verify the request.
Last updated: March 2025